Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 88 reviews)); "great team and fun costumers" ((in 87 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 81 reviews)); "Nice colleagues thats it nothing else" ((in 60 reviews)); "There is a good training and on" ((in 49 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 110 reviews)); "low pay and forced to do things not in your pay grade" ((in 98 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 69 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)

Alexis Nasard

67% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 19, 2013

over rated just like their product

Sales

Recommend

CEO approval

Business Outlook

Pros

Lovely customers ,always v friendly and easy to serve and have a light banter with and the Fantastic staff discount

Cons

I had worked for smaller as well as larger companies than Swarovski and I had high hopes and expectations off Swarovski when I first joined .I am annoyed with myself for staying with them for 2 whole years.You will get a few employees who are long term but while I was there I found that most would leave.No career opportunities,management especially higher are not v friendly,unsupportive,lacks people skills and doesn't bother with a lot of the staff ,you definitely get a sense of Us and Them...pay was low compare to my old job(commission based).Training..what training?

1.0

Apr 5, 2012

I was very disappointed about the direction Swarovski is going. It is all about profit and nothing about the employees.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Swarovski offers store managers a wonderful employee discount program. The salary is pretty competitive for retail and the benefits are great.

Cons

There is no work life balance. The managers are expected to work 10 hours days and if the store is struggling the Regional Director does not understand why you are not working every single day. There is a lack of communication between the stores and corporate. The stores are expected to run on single coverage and then it is questioned on why all clients are not being helped. Swarovski has become a negative place to work. Whatever you do, it is not good enough.

3.0

Mar 28, 2023

Pushy sales for no commission

Key holder

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, 50 percent off

Cons

They push you way too much on customers to complete a sale, but there’s no commission and the “bonus” is about $20-50/month

Swarovski Response

3y

Thank you for taking the time to leave a review. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

Viewing 97 - 99 of 1,937 Reviews

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Swarovski reviews

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over rated just like their product

I was very disappointed about the direction Swarovski is going. It is all about profit and nothing about the employees.

Pushy sales for no commission

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