I was very disappointed about the direction Swarovski is going. It is all about profit and nothing about the employees. - Store Manager Swarovski Employee Review

1.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Swarovski offers store managers a wonderful employee discount program. The salary is pretty competitive for retail and the benefits are great.

Cons

There is no work life balance. The managers are expected to work 10 hours days and if the store is struggling the Regional Director does not understand why you are not working every single day. There is a lack of communication between the stores and corporate. The stores are expected to run on single coverage and then it is questioned on why all clients are not being helped. Swarovski has become a negative place to work. Whatever you do, it is not good enough.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, full time benefits, store discount, mall discount

Cons

Management, training, inhumane working conditions.

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