Swarovski reviews

3.4

56% would recommend to a friend

(1,934 total reviews)
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Alexis Nasard

71% approve of CEO

51% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Product is beautiful. Great benefits including healthcare, vacation, on-site gym, and great product discounts.

Cons

I found very little work-life balance while employed at Swarovski. The atmosphere is highly reactive and stressful. The workload is not manageable, but you have to get it done. Sales are down and therefore the stress weighs on everyone. I worked with great people while there, however most have left and I would not recommend working for the Consumer Goods Business (CGB) side.

3.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Working with beautiful, quality products. Fairly easy work physically. Great bonus and discounts. Many incentives.

Cons

Very cut throat an associates are not guided or managed to play a fair game on the floor. It was a free for all with no consideration. VERY competitive. Everyone is a key holder but not paid accordingly as key holders do management duties for not enough pay or benefits.

2.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy store maintenance Good computer software Specific in how they want you to sell their product Coworkers are typically nice, also there is no commission so people may get along better due to this.

Cons

Their sales strategy is outdated and unrealistic They don't really give a jewelry allowance, but expect you to buy/wear the product, they want you to wear layered jewelry as well, when it is extremely expensive and you are not paid nearly enough to afford it, it is very difficult to wear multiple pieces. They give an allocation every couple months but that does not pay for the entire jewelry, you end up having to buy. Which is abnormal considering the product itself has an extremely high mark up percentage and does not cost much to make. There is not much opportunity to move up, corporate does not listen to stores and increases sales plans even if stores did not meet the demand the previous year. You have a sales plan but do not receive commission, no positive motivation to sell. You get punished by being written up if you do not make sales plans. Every employee was written up one month when no one made their sales plans, if no one is making a sales plan then it is management that needs to figure out what is going on with business. Did not receive a raise when I became a key holder. I also became a key holder after 3 months, which was faster than anyone else.

Viewing 46 - 48 of 1,934 Reviews

Glassdoor has 2,666 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.