Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (289) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (62) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 90 reviews)); "Their benefits are great!" ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Great employee discount and colleagues." ((in 60 reviews)); "supportive environment and good training" ((in 48 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 117 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,934 total reviews)

Alexis Nasard

71% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 18, 2017

Basic part time work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It's a job, vacation pay, small bonus if we make our numbers for the month. Allotment to buy jewelry. Doesn't pay whole thing but it helps.

Cons

50% off expensive plated metal crystal jewelry and with my pay rate I can't afford it. No medical or dental. Have to wear specific dress code and only Swarovski jewelry. Tough to sell overpriced costume jewelry in a slow retail market. High expectations from corporate. Manager who never works a night shift nor does anything taxing, she sits in office all day. Expected to cultivate phone clientele and send pictures and emails yet company doesn't supply wireless network so we are using our own data and cell phones. Expected to work alone often and close the store alone at night. Need I continue??

1.0

Apr 25, 2017

Horrible Management

Keyholder/brand ambassador

Recommend

CEO approval

Business Outlook

Pros

- Free jewelry every 3 months (part-time employees get a 100$ limit and full-time employees get a 200$ limit) - some of my co workers - pay is not minimum wage but still horrible for promotions - you get to learn about crystals and the brand - 50% off all jewelry

Cons

- Management! there is no management courses for the managers to take which results in a very poorly managed team. - Strict Dresscode for employees but managers always seem to ignore it - Toxic work place ( manager got involved with work drama and played favouritism) - Manager promoted work drama.... even after having high turnover!!!! - Pay promotions bump you up a by few cents - No room from growth after retail. - The jewelry quality is horrible and trying to sell it as something luxurious is very hard. Please focus on your jewelry quality because customers do not wish to pay a high price for jewelry that easily tarnishes.

1.0

Mar 19, 2017

Office politics - high staff turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good name on cv, nice office

Cons

High staff turnover - gossiping and office politics. At the mercy of the CEO

Viewing 43 - 45 of 1,934 Reviews

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Swarovski

Swarovski reviews

Ratings by category

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Reviews by job title

Basic part time work

Horrible Management

Office politics - high staff turnover

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