Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 89 reviews)); "great team and fun costumers" ((in 88 reviews)); "Work with supportive and friendly colleagues" ((in 59 reviews)); "supportive environment and good training" ((in 48 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "Low salary compared to industry average" ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,941 reviews)

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Feb 28, 2024

Swarovski experience

Retail associate

Recommend

CEO approval

Business Outlook

Pros

Learned how to cross-sell, create meaningful relationships with customers, great team at my store, no physically challenging job duties

Cons

District management at my location wasn't the best, I don't know what other districts' management looks like. The turnover rate was high, throughout 5 months working there I had four managers and 6 employees quit. No commission, unless the monthly goal was met a small percentage is given. Turn over rate was high

Swarovski Response

2y

Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers.

5.0

Feb 27, 2024

Review

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good reputation and nice environment as well as learning opportunity

Cons

Salary is not very competitive

Swarovski Response

2y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Once again thank you for your feedback, we wish you much success in your future. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

2.0

Feb 27, 2024

cons far outweigh the pros in my opinion

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Reasonable pay, good discount, flexible hours, training material is decent, opportunity to move up to key holder should you want to

Cons

Sales and shop moves thrown about here there and everywhere, with no regard for holidays like New Year’s Eve/xmas eve, and no consideration of the late hours needed to move store after hours on those days. Products are bad quality, sales tactics are pushy and forced. Company claims to be climate change conscious but prints mile long receipts, and sends out wasteful unnecessary packaging and shop displays, sizing for items is limited which makes serving customers who need larger or small sizes uncomfortable and embarrassing at times. Constant sales and promotions feel desperate and beggy especially when you have lots of regular customers

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

Viewing 373 - 375 of 1,941 Reviews

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Review

cons far outweigh the pros in my opinion

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