Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Generous discount is the only good thing!

Cons

Childish Management, too many old managers only interested in travel to drink and be unprofessional on every level. They don't have a vision for employees growth opportunities. There's a lot of managers with favorite or other managers giving information good and bad to each other making sure only their favorites get roles or not get a role, its not based of metrics very childish system. The pay for workers is terrible they didn't get a raise in 2023 and wont get one in 2024 according to reports, in this economy that's awful. The most district managers don't have the ability to see all the stores in their district which is very odd, when you are depending on them to be at these stores to make decisions. The DM in NY is unavailable most times and very quirky and talks about everyone and seems be a bit bipolar when making business in the stores. This isn't the company you want you career in the hands of run!

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry for your experiences, and we will strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Once again, thank you for your feedback.
4.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good, fun, hustle, learning lots

Cons

Good fun learning lots hustle

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Swarovski Response
2y
Thank you so much for taking the time to leave us this amazing review. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
5.0
Mar 26, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great team and salary. Great training process as well.

Cons

Nothing! I loved that place.

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Swarovski Response
2y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
Viewing 349 - 351 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.