Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Often had very pleasant interactions with customers

Cons

Weekly store sales targets set by upper management were unachievable. Upper management didn’t seem to take the size or location of the store into consideration when measuring performance.

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Swarovski Response
2y
Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future.
2.0
Mar 21, 2024

Watch Pit

Recommend
CEO approval
Business Outlook

Pros

Brand Appeal International Fully integrated business model

Cons

Political Instable, many reorgs Backstabbing

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Once again, thank you for your feedback and wish you much success in your career.
5.0
Mar 19, 2024

Amazing stay

Recommend
CEO approval
Business Outlook

Pros

friendly colleague nice working environment staff discount

Cons

long-time standing all black dress code

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Swarovski Response
2y
Thank you for bringing this to our attention. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.
Viewing 352 - 354 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.