Sur La Table reviews

3.1

42% would recommend to a friend

(1,057 total reviews)

Jason Goldberger

46% approve of CEO

32% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jul 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great discount, useful products, decent pay for retail work, great people, pretty good training for product knowledge, and flexible schedules

Cons

Corporate rules can be a pain, LOTS of inventory with little space for it, often understaffed on busy days, too few hours per week, blackout dates during Thanksgiving - Christmas, and stringent time-off request policy year-round

4.0
Feb 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Most who work at Sur La Table share interest in cooking and food; on-going education - not necessarily provided by company, but by exposure to customers' needs; the discount makes more expensive items accessible

Cons

Hard to get enough hours - impossible to support self on income, need 40 hours to qualify to receive benefits. If not a cook it may take a longer time to learn about all the products.

2.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Love being around like minded employees and customers. I love talking about food and cookware and just relating to people on a level that becomes a very personal conversation. My fellow employees are great fun to be around and we work extremely well together. I like also being in an environment where I can help people make the right decision regarding the purchase they're wanting to make. I never try to get someone to buy the wrong product just because it may cost more.

Cons

Very little training and the newer employees have rec'd even less than I. There are so many products, and customers are expecting you to really know why one pan is different or better than the other; knives too..all the products. We watched a few videos and took a quiz afterward. We were told that depending on how well we did on these quizzes, we might receive a bigger discount on electronics (currently only 10% off). Well, they just quietly decided not to do that. Also, they capture so many different metrics on who sold what item but you're never offered any reward for meeting or exceeding sales goals. We were told our store was dirty but we are not allowed to pay for a cleaning crew nor are we allowed to work extra hours to get it as clean as it's needed.

Viewing 1051 - 1053 of 1,057 Reviews

Glassdoor has 1,086 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.