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      Sur La Table

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      Sur La Table reviews

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      3.1

      42% would recommend to a friend

      (1,057 total reviews)

      Jason Goldberger

      46% approve of CEO

      32% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      2.7

      Career opportunities

      2.5

      Compensation and benefits

      Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jan 21, 2009

      Hope things improve (there and elsewhere).

      No longer there
      Recommend
      CEO approval
      Business Outlook

      Pros

      Locally based company with national multi-channel presence. Great employee discount if you like to cook/entertain. Relatively casual environment when things are going well.

      Cons

      Definitely not enough accountability at the upper management level as they are "driving the bus"...but where is it going? Potential for personal growth, although limited and difficult to get there (the discovery of how to do it is difficult, to say the least). There's a distinct lack of loyalty and connection between upper management and lower employees...be careful of investing too much of yourself and expecting any "ROI".

      4.0
      Jan 9, 2009

      Sur La Table - once the mecca for people who cook, now just focused on reports.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sur La Table carries the absolute best in kitchen supplies. People who love to cook - both chefs and home cooks - come in and are excited about the products. Those of us who are food geeks love to talk with customers, giving advice and sharing information. There's a 40% discount, which is nice for those of us who love to cook. I could never afford some of the things I've gotten without the discount. We offer cooking classes, on which employees also get a discount, which are very fun and informative. If you love to cook, Sur La Table can be heaven.

      Cons

      Sur La Table used to be the mecca for people who love to cook - that was our raison d'etre, as well as the company's party line. Now, because of management changes, good and bad, there are far fewer knowledgeable salespeople - it's mostly young people with "bubbly personalities." Management used to have the employees' happiness and health first and foremost - now, management doesn't care. it's all about "Did you sell something BIG today?" There are no longer sales incentives given for jobs well done - we are made to compete against each other which can destroy an attitude of teamwork.

      2.0
      Sep 7, 2008

      If you love culinary arts, Sur La Table might be for you.

      Floor sales staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount is good for employees, it helps to make up for the low pay and advancement. Most parttime people I know that work there put up with the all of the downside for the discount!

      Cons

      The managment changes their mind constantly. There isn't enough consistency at the top as new management comes in an resets the company's priorities. My last review was pretty favorable and I got a 9 cent/hour raise!!!!! The only area I got "dinged" on was not approaching every customer that walked through the door. (I don't like to be hounded when I shop so I tend to not suffocate my customers) My product knowledge was impeccable.

      Viewing 1054 - 1056 of 1,057 Reviews
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      ReviewsSur La Table reviews

      Glassdoor has 1,086 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.