Pros
Love being around like minded employees and customers. I love talking about food and cookware and just relating to people on a level that becomes a very personal conversation. My fellow employees are great fun to be around and we work extremely well together. I like also being in an environment where I can help people make the right decision regarding the purchase they're wanting to make. I never try to get someone to buy the wrong product just because it may cost more.
Cons
Very little training and the newer employees have rec'd even less than I. There are so many products, and customers are expecting you to really know why one pan is different or better than the other; knives too..all the products. We watched a few videos and took a quiz afterward. We were told that depending on how well we did on these quizzes, we might receive a bigger discount on electronics (currently only 10% off). Well, they just quietly decided not to do that. Also, they capture so many different metrics on who sold what item but you're never offered any reward for meeting or exceeding sales goals. We were told our store was dirty but we are not allowed to pay for a cleaning crew nor are we allowed to work extra hours to get it as clean as it's needed.