Superdrug reviews

3.3

52% would recommend to a friend

(2,588 total reviews)
avatar

Peter Macnab

67% approve of CEO

39% positive business outlook

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jun 3, 2016

Don't work here if you want a life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really want to say more here but I can't. The team are friendly and that helps your shift go quicker and the discount is ok I guess.

Cons

Pay is terrible!! Even if you worked over 20 hours you barely get £100. Constantly phoned by management at early hours on your day off to ask if you can cover. There is too much pressure to sell Starbuys and register beauty cards with absolutely no incentive and if you don't meet their unrealistically high target then you get negative talks by management. Management aren't organised at all the rotas are a mess and you never know what shift you're working as they change it daily this makes planning a life impossible as you end up coming into work on the wrong days as they never give you an updated version of the weekly rota. If you work any overtime sometimes they don't pay you for this overtime. Constantly short staffed usually one person is left on tills for 4 hours straight as the team leaders and managers are useless at rotating. The team leaders all have this attitude of entitlement and constantly look down on everyone else, they never go on tills as they feel it's beneath them only if an assistant manager asks them to. Team leaders are rude and create bad atmosphere feels very threatening and almost bullying. When you don't meet their targets of for example registering 20 cards EVERYDAY then you are taken to the office to have a "talk" so basically a bollocking even though you ask every customer. Weekends are the worst as nobody wants to work Sunday so they make the same people work EVERY Sunday as they don't complain and they only get half an hour break for working over 8 hours legally it should be an hour. Honestly never ever work here!

1.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

The main reason people remain with the business is the people they work with and the relationships they build. Unfortunately staff turnover is very high.

Cons

Very poor culture within the business. Dissatisfaction at all levels. Stores asked to deliver ridiculous targets whilst hours are reduced on a regular basis. A high level of arrogance exists amongst senior management and they seem to not want a culture change. Store management continually having to work excessive hours just to deliver the basics. People do not matter here - the share holders are the only ones that matter. How does a business that delivers record profits not improve the life's of the workforce ?

Viewing 7 - 9 of 2,588 Reviews

Glassdoor has 2,787 Superdrug reviews submitted anonymously by Superdrug employees. Read employee reviews and ratings on Glassdoor to decide if Superdrug is right for you.