Poor moral and lack of trust of the workforce - Area Manager Superdrug Employee Review

Very poor culture within the business. Dissatisfaction at all levels. Stores asked to deliver ridiculous targets whilst hours are reduced on a regular basis. A high level of arrogance exists amongst senior management and they seem to not want a culture change. Store management continually having to work excessive hours just to deliver the basics. People do not matter here - the share holders are the only ones that matter. How does a business that delivers record profits not improve the life's of the workforce ?