Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

53% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 181 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 127 reviews)); "The other sales assistants were friendly and a great team" ((in 106 reviews)); "good benefits and good for confidence" ((in 39 reviews)); "The wow factor up to date products great prices and good environment to work in" ((in 20 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 223 reviews)); "management is poor" ((in 221 reviews)); "Area managers are rude and arrogant" ((in 124 reviews)); "Long hours and sometimes long" ((in 112 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 47 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

53% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

2.0

Jun 12, 2016

Far too pedantic.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Discount was ok and most of the other managers on the area were lovely. They supported when it was needed and a good team effort.

Cons

Area manager and a select few store managers were nasty and I would label them as bullies. Absolutely awful way to run the area and you would only progress if you were part of the area managers inner circle. If I had the patience I would have taken things further to a formal complaint but nothing would change. Brown nose and it gets you everywhere.

2.0

Mar 15, 2016

Wouldn't work there again

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Nice friendly people, weekly pay is a bonus for part time work. Good for those that like flexible shifts such as students

Cons

Gossip and back stabbing, organisation is absolutely pants, no information is passed when needed, over works staff, odd shifts for those that have commitments such as children

2.0

Jul 30, 2023

Just meh

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

- pretty straightforward tasks/work - friendly staff, get on really well - good if you want a job in the meantime or part-time

Cons

-min wage - they nag you every single shift to keep upselling products, and it’s obvious most customers find it annoying asking them if they want to buy all of the Starbuy products. I don’t think it’s a very effective method and can put some customers off. There’s only so many face masks customers want to buy. You can get a disciplinary if you’re not selling enough - on top of the fact there’s no commission on selling starbuys anyway. - stores requiring a sales assistant to be on first aisle at all times in order to look out for thieves should invest in hiring a security guard instead. - clocking out on a closing shift can sometimes mean leaving up to 20/30 minutes past your shift ends as management require at least someone to be with them when cashing up, and there’s not always a second manager. You don’t get paid for the time you stay behind.

Viewing 13 - 15 of 2,588 Reviews

Jobs at Superdrug

Catering Assistant 16 hours

Croydon, England

View job