Sunglass Hut reviews

3.5

56% would recommend to a friend

(3,647 total reviews)
avatar

Francesco Milleri

49% approve of CEO

45% positive business outlook

Sunglass Hut has an employee rating of 3.5 out of 5 stars, based on 3,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunglass Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 29, 2017
Recommend
CEO approval
Business Outlook

Pros

*Great culture between store managers from other locations *Managers given quite a bit of autonomy to run their store how they see fit *Excellent employee discount *Excellent benefits *Decent pay *Quality products

Cons

*Only allowed to hire part-time associates *Single coverage at many locations *Training is below abysmal *Little support from upper-management *Business management software constantly crashing *Cultish company culture

1.0
Oct 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Free pair up to $500 in value (some brands are excluded.) Commission (ONLY if your store can make each week's plan.) So some cons...still in there.

Cons

They have horrible pay overall You always work holidays and that "flexible schedule" is not really flexible - you MUST work all holidays and weekends... especially managers! You are constantly being cautious about every customer because theft is a HUGE issue. If you can't perform the SGH experience - you will not do very well. They look for people who are "attractive" to work for them

1.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Apart from discounts on sunglasses nothing I can think off.

Cons

- Management expects you to work long hours and recruit people from thin air. - Core values are absent in the business. - High turnover over due to employees being undervalued and over worked. - Toxic environment to work in with bullying and disrespectful to others. - Company is making money but not willing to pay decent wages to staff on the ground who are putting in effort in selling products. - Stakholders expect store teams to keep eyes closed for any issues (no facilities in stores, damaged or broken) within the business and focus on making money instead. - Hiring managers prefer to replace underperforming managers rather then providing support. - No proper induction or support. You are thrown in the far end and navigate yourself. - Loads of micro management. - Even some of the HR managers are rude and don't have the etiquette of being in People teams. - No tools provided to get the job done but expect results. - Millions spent on new office with hardly any 10 people working on certain days. Preferential treatment given to certain teams.

Viewing 10 - 12 of 3,647 Reviews

Glassdoor has 4,009 Sunglass Hut reviews submitted anonymously by Sunglass Hut employees. Read employee reviews and ratings on Glassdoor to decide if Sunglass Hut is right for you.