Sunglass Hut reviews

The company always say people work for people, I actually think people work for money......The company constantly changing its policies, and upper management comes up with different plans every few weeks that you have to achieve their goals. Upper management don’t give you the support you need, and when you don’t make goal they accept no excuses. You are expected to be on the floor all day to sell and train your employees and run operations every single day. The company comes up with many different goals that you have to achieve, and you also have to schedule with a very tight budget. Goal is always high with little hours you can spend, you always work alone and you usually don’t get a break. It’s easy and fun to be an associate, but it’s too much work to be a store manager. You must take returns from other store, it hurts your store number and that’s one of the reasons that you can’t make goal. Commissions is a joke in this company, you don’t get any commissions if store doesn’t make goal, most associates lost their passion and energy when they don’t get any commission or rewards from the company, high expectations and minimum pay are the two main reasons the store started losing people. The company makes so much money but it never really take care or rewards employees like most companies do.

The upper management does not listen to their store managers or any issues they are having. I was harassed by a few customers and my regional manager did not want to hear what I had to say. Only simply said customers come first.