Sunglass Hut reviews

3.5

57% would recommend to a friend

(3,649 total reviews)
avatar

Francesco Milleri

49% approve of CEO

46% positive business outlook

Sunglass Hut has an employee rating of 3.5 out of 5 stars, based on 3,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunglass Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 10, 2019

Great benefits

Recommend
CEO approval
Business Outlook

Pros

Great discount, potential to make bonus weekly and paid out in next pay period. Customer service oriented.

Cons

Too much micro managing of each employee (company directed) no office/ computer. Work load for managers is over the top. Salary managers are taken advantage of. There is no extra compensation (ex: no extra hours earned for PTO) sick hr allowance is only 24hr a year. Only PTO hours are given no vacation or floating holiday. Doesn’t matter how many hours you work if you are salary you only earn 40 PTO hours a year. When hourly employees earn PTO by hours worked.

5.0
Jun 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Work with a majority of young people, great way to make new friends. If you have a good relationship with your manager the hours can be very flexible and great for students. Yearly allowance on sunglasses and heaps of discounts. Good structure in the company in regards to efficiency and chain of command, POS systems are relatively easy to understand and integrate well between stores and across different elements of the store. A well oiled machine in general

Cons

Regional and state managers tend to have a chip on their shoulder, nepotism and favouritism is rife. A lot of sniping between upper management which tends to trickle down as gossip for sales associates which can erode respect for management and the company as a whole. Lots of buzztalk and pressure to achieve unrealistic KPI’s which everybody knows are unachievable but nobody will actually admit it. KPI’s actually used to be very achievable and boosted morale due to the feeling of success when achieving them, store managers could reward achievements and competition was healthy. Unfortunately head office decided to double the price of accessories and removed certain perks such as free cleaning solution refills which put a huge dent in the ability to sell a product that used to be actually very reasonably priced and a fair suggestion to customers.

1.0
Mar 20, 2019

Poor management

Recommend
CEO approval
Business Outlook

Pros

Good bonuses, fun colleagues, free awesome sunnies

Cons

Managers are terrible, micromanage, unnecessarily pressure and high expectations, immature methods of managing employees, rude, disrespectful

Viewing 31 - 33 of 3,649 Reviews

Glassdoor has 4,011 Sunglass Hut reviews submitted anonymously by Sunglass Hut employees. Read employee reviews and ratings on Glassdoor to decide if Sunglass Hut is right for you.