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      Starbucks

      Engaged Employer

      Starbucks reviews

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      3.5

      56% would recommend to a friend

      (85,173 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Sep 4, 2008

      Starbuck's Should Encourage and Reward Their Quality Partners

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbuck's offers a decent health care package to it's employees that meet the required 240 hours per quarter, but the best benefit is the free drinks while you work! I can't imagine arriving at any other job at 4 in the morning without coffee.

      Cons

      In my experience, management has been slow to differentiate those that do a great job and those that do not. Hard work sometimes goes unrecognized and management always focuses on what behaviors need to be changed.

      5.0
      Sep 3, 2008

      Wonderful company!

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful people! The company if very passionate about their customers and their standards for cleanliness, freshness, and customer service go above and beyond! You go through extensive training to be knowledgeable about the drinks and the coffee that you're selling. Starbucks definitly takes the time to make sure you're happy and that you know what's expected of you and how to deliver legendary customer satisfaction.

      Cons

      Starbucks isn't for everyone. It is a fast-paced atmosphere, and in order to give the best service you need to be alert and able to move fast. This job isn't an "easy" "sit-around" kind of job. Also, how well tips you get really depends on the neighborhood your store is in. My store unfortunatly only gets between $0.50 and 1 dollar per hour weekly. But there are several stores around me that make more around $2 per hour.

      3.0
      Aug 31, 2008

      Starbucks is doing poorly but is still on a healthy business life cycle.

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the type of worker that most starbucks tend to attract is enjoyable...

      Cons

      advancement issues, poor decision making at the top causing the individual stores to suffer...the company was so overly concerned with expansions that we became bloated and now, our employees are suffering for it, but it is necessary at this point. it is extremely hard to bunus even when your store does 1 million+ a year.

      Viewing 85084 - 85086 of 85,173 Reviews
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      Glassdoor has 90,871 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.