Starbucks reviews

3.5

56% would recommend to a friend

(85,173 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

people are great - passion for what they do and how they do it. benefits are great - the office environment is comfortable and is great to work in. the building has great kitchens for all your coffee needs.

Cons

management confusion - lots of hurry up and wait. decisions based on fears of earnings not what's best for the company. lack of vision or course to follow.

2.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Free coffee - what else?

Cons

It's like being in the greek system and heaven help you if you don't have the clothes to work there. This company grew way too quickly, and had, when I was there, way, way, way too many managers of one person. It was staggering to watch the amount of time spent talking about social awareness, but see how clueless these same people could be interpersonally. The hiring bar was low and focused more on soft skills vs. execution. A pervasive attitude of working towards the greater good was suffocating there, and they actually believed that they were helping the poor coffee farmers they bought from. Not to mention the huge blinders when it came to the "Starbuckization" of coffee culture, which they claim to carry a torch for.

5.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Great team environment. Great structure. Comprehensive training in all aspects of the job. Great support system by managment and plenty of opportunity for patners that wish to succeed in their carreer. the motto is to set your partner up for success. full health benefites for part time employees is a major plus along with Dental and vision. Great benefits.

Cons

physical labor, demanding hours. odd work schedule. no job security. lack of understanding with personal life issues. You semll like coffee at the end of every shift and come to a point where it's difficult to enjoy a good cup of coffee.

Viewing 85081 - 85083 of 85,173 Reviews

Glassdoor has 90,872 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.