Starbucks reviews

3.5

56% would recommend to a friend

(85,173 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Sep 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Insurance, good pay, stock options, discounts, customers are for the most part joys to work for.

Cons

The way they employ management is based on who you know. Not experience in some areas. Some managers don't have the experience needed. They wouldn't have schedules done in timely fashion. Don't listen. And, aren't very tactful with the way they say things. Managers should be very cautious how they say things sometimes.

3.0
Sep 11, 2008
Recommend
CEO approval
Business Outlook

Pros

most of the , leadership really did "walk the talk" about following the mission statement and guiding principles, and it trickled down to the way everybody else treated each other. It's great to work for a place where everyone is so excited about the product, even if they work in a support department that has nothing to do with coffee directly.

Cons

there was a lot of talk about "transformation" in the last 6 month, but it didn't feel very focussed. Many people wanted to know what they could do to help or change, but weren't getting good direction because leadership wasn't available, focussed upwards not downwards.

Viewing 85078 - 85080 of 85,173 Reviews

Glassdoor has 90,872 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.