Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (54) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 89 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Benefits were great." ((in 32 reviews)); "Great coworkers and riders that came into the studios" ((in 22 reviews)); "Great staff / group of employees!" ((in 19 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 28 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 27 reviews)); "Long hours and working weekends" ((in 26 reviews)); "No work/life balance" ((in 21 reviews)); "Upper management is an absolute joke." ((in 15 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

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SoulCycle

SoulCycle reviews

3.6

40% would recommend to a friend

(987 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Culture & values

3.3

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

987 reviews

1.0

Mar 28, 2018

Your soul does not matter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free classes. Some great people. Relaxed dress code. Fun community. Great instructors.

Cons

Poor management training. Immature leadership. No position to grow into other than a studio manager. Very political, management will favor employees for wrong reasons. A lot of throwing people under the bus disguised as "feedback" Feels like high school all over again. Poor pay Take advantage of employees Over works full time employees

2.0

Mar 26, 2018

Front Desk

Front desk

Recommend

CEO approval

Business Outlook

Pros

Good people, you get to work with, making new friends within the company, free classes on standby

Cons

hostile work environment, bad hours, bad management, lots of workplace gossip and very unprofessional

1.0

Jan 23, 2018

Front Desk Staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great employee discount and free classes. The customers and other front desk employees are generally very kind. Corporate seems to be awesome and supportive

Cons

The manager at Chestnut Hill is by far the most passive aggressive person and immature person I've had the displeasure of working for. Management has unreasonable expectations for their part-time employees whom they do not properly train, often having other new hire front desk employees quickly train them. Job turnover is absurd because of how demanding management is of their part time employees. Also, they do not allow any breaks during shifts regardless of duration (which is illegal). Management's poor communication and straight up mean attitude towards the front desk staff made it a miserable place to work. I would not ever recommend working here as long as management at Chestnut Hill remains the same.

Viewing 238 - 240 of 987 Reviews