Front Desk - Front Desk SoulCycle Employee Review

2.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Good people, you get to work with, making new friends within the company, free classes on standby

Cons

hostile work environment, bad hours, bad management, lots of workplace gossip and very unprofessional

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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