Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 89 reviews)); "Great culture to enjoy fitness and meet people!" ((in 34 reviews)); "Benefits were great." ((in 33 reviews)); "Great coworkers and riders that came into the studios" ((in 21 reviews)); "Great staff / group of employees!" ((in 21 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 33 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 28 reviews)); "Long hours and working weekends" ((in 25 reviews)); "No work/life balance" ((in 18 reviews)); "Upper management is an absolute joke." ((in 17 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

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SoulCycle

SoulCycle reviews

3.6

40% would recommend to a friend

(985 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

985 reviews

1.0

Mar 23, 2017

Front Desk

Front desk

Recommend

CEO approval

Business Outlook

Pros

Free classes 40% off lululemon soulcycle retail

Cons

Emotionally abusive environment Very cliquey If you don't try to be best friends with everyone on staff you are alienated by staff Your expected to take verbal abuse from riders since they are always right Can be written up for your personality or "emotional intelligence" Excessive gossiping within studio Favorites are often obvious Different rules apply to different people Most employees do NOT embody the values Soul preaches

3.0

Mar 17, 2017

Great place that has lost it's way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Riding for free - Relaxed environment - Growth from within - Training programs within the company - Focus on leadership development if you have a boss who is invested in you

Cons

- Work/life balance is a serious struggle- even though they say you don't need to be connected all the time, the underlaying message is you are slacking if you aren't connected 24/7. I have worked 7 days a week at times and 12 hour days - 401K - Opened during hazardous weather conditions putting the lowest paid employees (front desk and cleaning) working at risk and under enormous stress with no upside or additional compensation. - minimal pay increase after year end reviews and huge inconsistencies in salary between people doing the same job - favoritism when it comes to promotions, salary increases and accolades - senior leadership has been inconsistent since the two founders left along with several other C level execs last spring. There have been several VPs and C levels to come in and out in the past year either by choice or termination. The inconsistency in leadership has trickle down effects and has hurt the business and vision.

2.0

Feb 6, 2017

Cultish and difficult to work effectively

Front desk

Recommend

CEO approval

Business Outlook

Pros

free classes, that's pretty much it for me.

Cons

pay is too low for what we have to do/put up wth. mcdonalds pays more per hour. music too loud to hear anything or get anything done effectively. management and workers are catty and cliquey. if you dont fit in within the first few day, youre pretty much an outsider good luck ok

Viewing 79 - 81 of 985 Reviews