SoulCycle reviews

3.6

40% would recommend to a friend

(985 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

985 reviews
1.0
Mar 23, 2017

Front Desk

Recommend
CEO approval
Business Outlook

Pros

Free classes 40% off lululemon soulcycle retail

Cons

Emotionally abusive environment Very cliquey If you don't try to be best friends with everyone on staff you are alienated by staff Your expected to take verbal abuse from riders since they are always right Can be written up for your personality or "emotional intelligence" Excessive gossiping within studio Favorites are often obvious Different rules apply to different people Most employees do NOT embody the values Soul preaches

3.0
Mar 17, 2017

Great place that has lost it's way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Riding for free - Relaxed environment - Growth from within - Training programs within the company - Focus on leadership development if you have a boss who is invested in you

Cons

- Work/life balance is a serious struggle- even though they say you don't need to be connected all the time, the underlaying message is you are slacking if you aren't connected 24/7. I have worked 7 days a week at times and 12 hour days - 401K - Opened during hazardous weather conditions putting the lowest paid employees (front desk and cleaning) working at risk and under enormous stress with no upside or additional compensation. - minimal pay increase after year end reviews and huge inconsistencies in salary between people doing the same job - favoritism when it comes to promotions, salary increases and accolades - senior leadership has been inconsistent since the two founders left along with several other C level execs last spring. There have been several VPs and C levels to come in and out in the past year either by choice or termination. The inconsistency in leadership has trickle down effects and has hurt the business and vision.

2.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

free classes, that's pretty much it for me.

Cons

pay is too low for what we have to do/put up wth. mcdonalds pays more per hour. music too loud to hear anything or get anything done effectively. management and workers are catty and cliquey. if you dont fit in within the first few day, youre pretty much an outsider good luck ok

Viewing 79 - 81 of 985 Reviews

Glassdoor has 996 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.