SoulCycle reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

984 reviews
2.0
Jan 10, 2019

Front desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, riding for free, marketing partnerships

Cons

Management, body shaming, watching supervisors spite instructors and other workers because of personal vendettas, policies are unfairly enforced, many safety issues, asked to keep secrets, occasional racism, low pay, hourly limit, condescending management, asked to bow down to instructors

2.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Free SoulCycle classes, retail discounts, fun environment, non traditional schedule, free classes at other fitness places (depending on location), company attracts lots of interesting and intelligent people from many different backgrounds, many amazing brands want to collaborate with Soul, strong brand identity

Cons

Disorganized, poor managers fly under the radar and highly qualified people go unnoticed, instructors are permitted to abuse staff with no repercussions, upper management leads on staff members by promising promotions and not delivering, huge disconnect between corporate and field, company is becoming very corporate and this can be felt at all levels.

1.0
Apr 2, 2017

Front Desk

Recommend
CEO approval
Business Outlook

Pros

clothing is 60% off at the end of month get to wear yoga pants to work can bend the rules and use your own judgement to make riders happy free classes?

Cons

1. Do you really think that $12/hr is going to motivate me to go to work at 5 am? 2. Do you really think that I'm going to take a class by someone who has no prior athletic background or experience? Especially when there has been a lot of lawsuits and controversy on whether or not the format of the class is actually beneficial to the body? 3. Also, if you don't use the free class perk, then how??? dare??? you??? Why do you even work here? What do you mean you "need a job"? 4. Remember those 90s high school movies, where 3 mean girls wearing leopard tank tops would be really cruel and over-the-top nasty? Ever say to yourself "No one could be that mean in real life and get away with it!". WELL WELL WELL, SoulCycle is here to prove you wrong! Sign up to work at SoulCycle and then sign up for therapy the next day! It's a package deal, folks! 5. Hello, Bravo? Andy Cohen? Yeah, I have a show idea called Real Housewives of SoulCycle. It's about really cliquish and catty women that make me want to die! You're going to love it. 6. Do you or a loved one enjoy talking bad about women from five feet away? Boy, do I have a place of work that you're going to love! PSA ladies, just because I'm at front desk and you're 3 feet away in an office doesn't mean that there's a mars-shaped sound barrier blocking me from hearing you talk about whatever "dumb" thing I did that day. 7. If you live in a 30 mi radius of the studio I work at and love to bring women down for no general reason, please put "I hate other women" on a piece of paper and turn it into my manager as your resume! You'll be hired shortly. 8. Do you love to yell random words and phrases at various moments throughout the day and call that your "personality"? Look no further, this is the job for you! Everyone will laugh because you're being loud - what you're actually saying doesn't even matter! Everyone knows LOUD = FUNNY, DUH! 9. Want premature deafness? Send in your resume today! 10. If you think I'm not talking about your SoulCycle studio, chances are it's exactly the studio I'm talking about. These problems are extremely widespread, as the other reviews suggest.

Viewing 76 - 78 of 984 Reviews

Glassdoor has 995 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.