Great place that has lost it's way - Anonymous employee SoulCycle Employee Review

3.0
Mar 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Riding for free - Relaxed environment - Growth from within - Training programs within the company - Focus on leadership development if you have a boss who is invested in you

Cons

- Work/life balance is a serious struggle- even though they say you don't need to be connected all the time, the underlaying message is you are slacking if you aren't connected 24/7. I have worked 7 days a week at times and 12 hour days - 401K - Opened during hazardous weather conditions putting the lowest paid employees (front desk and cleaning) working at risk and under enormous stress with no upside or additional compensation. - minimal pay increase after year end reviews and huge inconsistencies in salary between people doing the same job - favoritism when it comes to promotions, salary increases and accolades - senior leadership has been inconsistent since the two founders left along with several other C level execs last spring. There have been several VPs and C levels to come in and out in the past year either by choice or termination. The inconsistency in leadership has trickle down effects and has hurt the business and vision.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun and you meet great people

Cons

Horrible HQ staff and leadership who does not care

See reviews by: Helpful|Rating|Date|All