Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (81) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 88 reviews)); "Benefits were great." ((in 35 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Great coworkers and riders that came into the studios" ((in 21 reviews)); "Great staff / group of employees!" ((in 20 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 31 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 27 reviews)); "Long hours and working weekends" ((in 25 reviews)); "No work/life balance" ((in 18 reviews)); "Upper management is an absolute joke." ((in 16 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

Skip to content Skip to footer

Notifications

SoulCycle

SoulCycle reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Aug 7, 2019

All is not soulful on the inside

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free classes, relaxed work environment

Cons

extremely volatile work environment, extremely high turnover in both corporate office and field, from entry level to executive management, very little money for promotions and raises, below average pay rates in both field and at Corporate

1.0

May 27, 2018

White and preppy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fresh grapefruit scented environment, perk gifts from customers, free class

Cons

28 hour max work, pretentious

3.0

Mar 17, 2017

Great perks, relaxed atmosphere, paid training, paid CPR certification.

Front desk staff

Recommend

CEO approval

Business Outlook

Pros

Soulcycle has a great empowering mission. As a front desk coordinator, your managers are on your side and empower you to make decisions for yourself and be creative. You get to take classes for free and get some perks with a few local businesses nearby. The job really isn't that hard and you can meet really great people and make positive connections. I love everything the company stands for and believe I embody the core values, but it seems like many of the long standing employees don't and don't care if you do.

Cons

The staff is very cliquey. I would definitely go far enough to say that the management behaves as mean girls and don't make it a point to make you feel comfortable as a new-comer. This is counter productive to the core values I was taught Soulcycle upholds. The staff that has been there for years is not friendly to new customers or new staff and don't put effort into training their new staff. They act annoyed when you ask for help with learning anything or say that don't know how to help you or just do the work for you, which isn't a great way to show you how to learn. The female managers at my location drink on the job regularly, and discuss drugs and this alludes to their negative attitudes and impatience. They fire new employees regularly which I believe reflects poorly on their leadership (especially knowing how inefficient the training is) and not on the hire's ability to perform their work effectively. They seem to fire people who don't fit in with their clique.

Viewing 40 - 42 of 984 Reviews