SoulCycle reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

984 reviews
1.0
Mar 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Free workouts Funny instructors Cool staff! Discount on retail

Cons

Overworked without breaks Poor upper level management No development Lacks needed infrastructure and systems to implement protocol Often short-staffed Often lacking support Low pay Inconsistent scheduling Company culture and values not implemented in how they treat their STAFF! (Instructors maybe, but not the front desk and management) Growth of employees is social/political/based on popularity Upper management have little to NO management or business experience Employees are too young/inexperienced Trainings are haphazard and taught by inept people who have never trained before Managers are encouraged to take a class rather than eat lunch and work all day without meal breaks (this is an anorexic's dream job)

2.0
Jan 30, 2016

Feels like High School

Recommend
CEO approval
Business Outlook

Pros

You will meet good people and get free classes. Great christmas party although they disinvited lower ranking staff then re invited them(weird). Generally fun work environment, you work in athletic gear, again will meet great people

Cons

Most of the managers are fairly young and have decided to relive their middle school days by becoming a manager at SoulCycle. The managers are extremly cliquy and if you're not in their good graces be prepared to be treated like crap. If you are looking for a job where brown nosing is more important than actually doing your job, this is the place for you. There is absolutely no room for growth in this company unless you spend your shifts stroking your managers egos rather than working . The environment is very racially unbalanced, the people of color are usually in cleaning positions although they do try to throw in other races to front desk staff (for legal reasons I'm sure). There is a lot of micro-agression that goes on as a front desk staff. Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next. If you happen to be African American you will most likely be expected to be in house entertainment, slang interpreter/ any other stereo-typical role they can assign to you. A lot of managers are from places that are not as diverse as New York and are not capable of dealing with people that are not exactly like them. There are no actual rules so structure is out the window which creates confusion and disorganization.

4.0
Jun 1, 2015

Love Soul

Recommend
CEO approval
Business Outlook

Pros

The people, the networking, riding for free, the community, learning alot about hospitality

Cons

The schedule, the holidays, fast paced growth is difficult at times

Viewing 37 - 39 of 984 Reviews

Glassdoor has 995 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.