SoulCycle reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

984 reviews
3.0
Apr 30, 2018

Assistant Studio Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary for the industry, great product worth selling.

Cons

Certain managers with seniority have the ability to create disrespectful, unfair cultures within their studio and region. A lack of professionalism and respect in the work place is not managed properly by HR.

1.0
Apr 6, 2018

Beware of HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Riding for free is the best perk - Good health benefits for full time employees - Working for a well known, well loved brand has its perks

Cons

- If you aren't friends with certain members of the leadership team, you will not be able to grow - Very gossipy environment - people are extremely fake and seem happy but no one really is. - There's a toxic feeling in the air. Many people are working in fear of getting fired, mostly because management has set a precedent that you could get let go at any time for even the stupidest reason. - I've been here for less than a year and many of the most talented people have either been fired (because one person of power out of hundreds of employees didn't like that person) or have quit due to the culture of this company. - The brand is expanding too rapidly that new studios are not getting the attention and love that they need in order to thrive, especially in new regions

2.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Free Classes are a good benefit.

Cons

I don't even know where to begin. I couldn't describe a worse place to work. Corporate preaches a set of values, yet at the studio level those values do not exist. Work/life balance is impossible - if the studio could keep managers on the clock without pay for 24hours/day they would. Compensation is unfair and doesn't incentivize or reward the managers for growth in ridership. Reviews aren't based on actual performance and there is no structure for facilitating these - for example a piece of "positive feedback" my manager gave me is that "you are beautiful and have a nice body". That is not feedback on my actual job nor has anything to do with my ability to complete my job. If you want a career with a future and growth ( personally, professionally and financially) find anywhere else to work but here.

Viewing 34 - 36 of 984 Reviews

Glassdoor has 995 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.