Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (81) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 88 reviews)); "Benefits were great." ((in 35 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Great coworkers and riders that came into the studios" ((in 21 reviews)); "Great staff / group of employees!" ((in 21 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 33 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 29 reviews)); "Long hours and working weekends" ((in 25 reviews)); "No work/life balance" ((in 19 reviews)); "Upper management is an absolute joke." ((in 14 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

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SoulCycle

SoulCycle reviews

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3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

4.0

Apr 14, 2015

Front Desk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Super supportive company; I have never seen so many people who expressed interest in going further within the company be promoted so quickly. If you want to grow with SoulCycle they will find a way to make it happen! Free classes are a fantastic work perk.

Cons

Not a super high paycheck as a Front Desk team member. Free classes make this a little more understandable, but it doesn't help pay the bills. Still, it's such a positive work environment and, as I mentioned, if you want to grow and work hard to make that paycheck bigger they will support you!

1.0

Jul 24, 2019

Bring back old CEOs, or it's time for a change.

Instructor

Recommend

CEO approval

Business Outlook

Pros

Teaching itself was a blessing. The riders and front desk staff are usually friendly, and the community out in the field is what kept me going.

Cons

Aside from the toxic political environment... 1) The pay was abysmal, regardless of how many years you'd been teaching at the company. Even with the recent pay structure changes, the vast majority of instructors still make far less than what they used to back when the old CEOs were in charge. In expensive cities such as LA, DC, and NY, it is close to impossible to have this as a full time occupation. 2) Zero health benefits (for a job that solely relies on your health) unless you've been at the company for about a year. 3) Vacation days are a joke. They're denied repeatedly and instructors essentially have to beg for them. 4) The largest problem: zero communication between corporate teams. This directly affects the instructors' lives, their schedules, and their careers.

1.0

Jul 2, 2018

Soul Sucking Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Free classes -Discounted water and retail -Young coworkers (however this is often a negative)

Cons

-Poor compensation -Gossip -Zero transparency or vision -Constant turn-over -Disorganization -Favoritism -Terrible health/dental benefits -Expectation to be constantly available via email/cell -CEO has poor management style; prides herself on positive company culture which has completely deteriorated

Viewing 31 - 33 of 984 Reviews