Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Good benefits , understands associates needs" ((in 18 reviews)); "Great people to work with" ((in 17 reviews)); "Great Staff!" ((in 15 reviews)); "Good Culture" ((in 13 reviews)); "Because of the good pay as a fresher also good facilities for the employees, and very nice and comfortable work environment." ((in 10 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 31 reviews)); "long hours where finish time is not set" ((in 19 reviews)); "low pay compared to other hotels" ((in 18 reviews)); "Low salary and there is no augmentation" ((in 13 reviews)); "Managers are a bit lackluster and lack direction" ((in 13 reviews))

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Sofitel Hotels

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Sofitel Hotels reviews

3.5

57% would recommend to a friend

(418 total reviews)

Sébastien Bazin

74% approve of CEO

37% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.3

Work/Life balance

2.8

Senior management

Sofitel Hotels has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

418 reviews

1.0

Dec 9, 2025

Managers are jerks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing to add over here

Cons

Managers are horrible. They say they are there for you however you are just replaceable.

4.0

Dec 4, 2025

Sofitel Singapore Sentosa Resort & Spa

Senior sales manager

Recommend

CEO approval

Business Outlook

Pros

Good culture during and post Covid

Cons

Owners are very involved in operations

2.0

Nov 19, 2025

Decent

Intern

Recommend

CEO approval

Business Outlook

Pros

Good infrastructure and location. Majority colleagues were helpful.

Cons

Working hours Some colleagues were condescending, especially the higher ups

Viewing 10 - 12 of 418 Reviews

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Jobs at Sofitel Hotels

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