Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Great people to work with" ((in 18 reviews)); "Good benefits , understands associates needs" ((in 18 reviews)); "Colleagues are great and helpful." ((in 16 reviews)); "Good Culture" ((in 13 reviews)); "Good training and HR team." ((in 9 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 30 reviews)); "Long hours including public holidays" ((in 19 reviews)); "low pay compared to other hotels" ((in 15 reviews)); "Managers are a bit lackluster and lack direction" ((in 13 reviews)); "Low salary and there is no augmentation" ((in 12 reviews))

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Sofitel Hotels

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Sofitel Hotels reviews

3.5

57% would recommend to a friend

(418 total reviews)

Sébastien Bazin

74% approve of CEO

37% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.3

Work/Life balance

2.8

Senior management

Sofitel Hotels has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

418 reviews

4.0

Feb 9, 2026

Part time banquet server

Banquet server

Recommend

CEO approval

Business Outlook

Pros

-Transportation provided after public transportation hours -Meals provided -Good briefings and clear delegation of tasks

Cons

-Some teammates may skive and push their responsibilities away

3.0

Jan 28, 2026

Good I guess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team Training is good .

Cons

Overload Salary Long hours .

5.0

Jan 12, 2026

Good Experience for Entry Level

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Very good experience if you are an entry-level Receptionist, as someone who got the job without any prior experience, I was trained well by my managers and supervisors also by other colleague staff. Very Kind and helpful

Cons

Only if pay salary was bit more it would be even better

Viewing 4 - 6 of 418 Reviews

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Jobs at Sofitel Hotels

SOUS CHEF | SOFITEL LA RESERVA CARDALES

Los Cardales

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