Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Great people to work with" ((in 19 reviews)); "Colleagues are great and helpful." ((in 17 reviews)); "Good benefits , understands associates needs" ((in 17 reviews)); "Good Culture" ((in 14 reviews)); "Good work environment in the hotel" ((in 10 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 29 reviews)); "Long hours including public holidays" ((in 18 reviews)); "low pay compared to other hotels" ((in 15 reviews)); "Low salary and there is no augmentation" ((in 14 reviews)); "Managers are a bit lackluster and lack direction" ((in 12 reviews))

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Sofitel Hotels

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Sofitel Hotels reviews

3.5

57% would recommend to a friend

(418 total reviews)

Sébastien Bazin

74% approve of CEO

37% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.3

Work/Life balance

2.8

Senior management

Sofitel Hotels has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

418 reviews

2.0

May 26, 2026

Renovated hotel, but sales team lacks support

Sales

Recommend

CEO approval

Business Outlook

Pros

Hotel has been completely renovated with new guestrooms, lobby & restaurant.

Cons

Sales team does not have enough support

4.0

May 12, 2026

High salary offers overshadowed by stingy ownership

Banquet manager

Recommend

CEO approval

Business Outlook

Pros

Willing to pay salary higher than market

Cons

Owner is stingy and unwilling to invest

4.0

Apr 21, 2026

Busy atmosphere with ungrateful management

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

The cocktail lounge was very busy and had an amazing location. Everyone that worked there was very professional.

Cons

I found the management to expect a lot. I had worked in many places before this and I found them expect a lot from everyone without much positive feedback. They put me on schedule on Christmas Eve, Christmas Day, and New Year's Eve. They really did not consider the human element.

Viewing 1 - 3 of 418 Reviews

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Jobs at Sofitel Hotels

SOUS CHEF | SOFITEL LA RESERVA CARDALES

Los Cardales

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