Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Great people to work with" ((in 20 reviews)); "Colleagues are great and helpful." ((in 19 reviews)); "Friendly staff and great managers" ((in 17 reviews)); "Good benefits , understands associates needs" ((in 15 reviews)); "They have great culture." ((in 12 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 30 reviews)); "long hours where finish time is not set" ((in 18 reviews)); "Low pay in a world with high prices" ((in 16 reviews)); "Managers are a bit lackluster and lack direction" ((in 13 reviews)); "Low salary and there is no augmentation" ((in 13 reviews))

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Sofitel Hotels reviews

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3.4

57% would recommend to a friend

(418 total reviews)

Sébastien Bazin

74% approve of CEO

36% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Compensation and benefits

2.9

Senior management

Sofitel Hotels has an employee rating of 3.4 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

418 reviews

5.0

Nov 3, 2025

Great Place to Work

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Good team and management, decent pay

Cons

gets very busy at time, bad hours

3.0

Nov 1, 2025

Good Work, Decent Pay but Guarantee of Hours

Room attendant

Recommend

CEO approval

Business Outlook

Pros

Pay rate is 26.85 as the base pay with a 25% loading on Saturdays and 50% Loading on Sundays.

Cons

Difficult and tiring Job cleaning rooms and making beds, usually end up breaking your back at the end of day.

4.0

Oct 2, 2025

Stable job, lack of development

Chef

Recommend

CEO approval

Business Outlook

Pros

It’s ok to work, but too many politicians

Cons

Need more training for staffs

Viewing 13 - 15 of 418 Reviews

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Jobs at Sofitel Hotels

SOUS CHEF | SOFITEL LA RESERVA CARDALES

Los Cardales

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