Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sofitel Hotels

      Part of Accor

      Engaged Employer

      Sofitel Hotels reviews

      3.3

      52% would recommend to a friend

      (420 total reviews)
      avatar

      Sébastien Bazin

      74% approve of CEO

      33% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.7

      Senior management

      Sofitel Hotels has an employee rating of 3.3 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      420 reviews
      4.0
      Oct 1, 2018

      Guest Services

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, management is doing their best with what they got, benefits.

      Cons

      facilities not up to date, too many problems with basic necessities not being met with guest accommodations.

      3.0
      Sep 16, 2018

      "Auparavant, Magnifique"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Under previous ownership and for most of my time there, it was one of the best work environments I've ever had. They screen for the best qualified applicants for the job and then have confidence that you'll perform well with a fair amount of independence and autonomy. International work force with employees and interns from all over the globe.

      Cons

      Under current ownership things have been left to rot. Focus is on the bottom line and not the welfare of its employees. Tipped employees make nothing off of third party booking guests. Terrible health insurance, high turnover and awful food in the employee cafeteria. If you have a writeup, it remains in your record for one year which eliminates any possibility of transfer or advancement. They often passed over many qualified employees for advancement and hired from the outside, creating an atmosphere of contempt and mistrust. Many employees had been there since the hotel opened. Those old timers including myself have mostly left. Quel dommage, it used to be "magnifique."

      4.0
      Sep 12, 2018

      reservation manager

      Reservation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      international chain of hotels in the world

      Cons

      not very interesting remuneration for employees

      Viewing 316 - 318 of 420 Reviews
      Related searches: Sofitel Hotels jobs | Sofitel Hotels salaries | Sofitel Hotels benefits | Sofitel Hotels interviews
      ReviewsSofitel Hotels reviews

      Glassdoor has 732 Sofitel Hotels reviews submitted anonymously by Sofitel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Sofitel Hotels is right for you.