ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The intellectual firepower in this place is off the charts. The leadership? Battle-hardened veterans with a vision that could melt glaciers. And the office space? Forget minimalist boredom – it's a temple of design that actually makes you want to show up.

Cons

Buckle up, buttercup, because getting anything approved for any selling in ANZ is a freaking minefield. You think you're hot stuff slinging deals? Think again. Every quote you submit gets scrutinised like you're trying to smuggle nuclear launch codes. Enterprise sales needs oversight, sure, but this ain't it. Prepare to have your quotes ripped to shreds with the kind of corporate language that would surely get you cancelled on the interwebs. Passive-aggressive jabs, condescending tones, and enough underhanded comments to make you question your sanity. Sales folks are so terrified of getting their deals nuked, they just take the abuse. Hey, we all need to get paid, right? Bottom line: If you can't handle a daily dose of corporate-sanctioned psychological warfare, steer clear of Sales in ANZ. This place is like a black hole for productivity. Things disappear into the ether, never to be seen again. It's like they're trying to emulate the inefficiency of the old Sydney mono-rail with the fervour of Sydney Metro And don't even get me started on the renewal process. It's a labyrinth of red tape and bureaucratic hurdles that would make even the most patient person throw their hands up in despair, going back to my point about Sales Support teams thinking they're entering the boxing ring with you every time you submit a quote.

5.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I had the privilege of working at ServiceNow, and it was an incredibly rewarding experience. Here are a few highlights: Amazing Customers: ServiceNow’s customers were diverse and innovative, and working with them provided invaluable insights into various industries. It was fulfilling to see the tangible impact our solutions had on their businesses. Incredible Colleagues: The people at ServiceNow were talented, passionate, and genuinely interested in helping each other succeed. This collaborative environment fostered creativity and mutual growth. Continuous Learning: ServiceNow offered many opportunities for professional development. From cutting-edge projects to leadership development, I learned to be more effective at collaborating cross-functionally, proactive, determined, and think bigger. The culture encouraged taking ownership and driving innovation.

Cons

Minimizing Politics: While the culture was largely collaborative, decision-making was sometimes slowed by unnecessary escalations to the C-level. This was always initiated by someone who was overly political, usually because they were making a power move to secure their own professional advancement. Empowering more East-West collaboration would be beneficial to minimize politics and improve efficiency.

1.0
Jun 10, 2024

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

Pay masters. The pay includes RSUs And relocation benefits.

Cons

Toxic managers. Immature decisions. They can't handle an easy task as onboarding a new hire. Managers are free to threaten the employees. Favouritism rules. Employee mental health is not considered at all.

Viewing 283 - 285 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.