ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

big company so you can negotiate salary. CEO is good that is the only thing they are proud off but middle management sucks. Bill is good but they only have one Bill, all the VP's are leaving and all the middle managers wanna get promoted badly even though they all inexperienced.

Cons

micromanagement in the SDR department, it's from the management, they play favouritism and will brainwash you to think 'work culture' is befriending your management and giving managers the ego they are looking for. Managers are all in it for themselves. They don't care about you as long as you create a pipeline even if it's rubbish quality.

2.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work. That's all you will get here.

Cons

1. Outdated or Inefficient Tech Stack: The company's use of a bad tech stack can lead to numerous issues such as slow development cycles, frequent system crashes, and difficulty integrating new technologies. This can hinder productivity, limit innovation, and make it challenging to attract and retain top talent. 2. Lack of Supportive Managers: The absence of supportive managers can have a significant impact on employee morale and professional growth. When managers fail to provide guidance, feedback, or recognition, it can result in demotivated employees, decreased job satisfaction, and hindered career advancement opportunities. 3. Long Working Hours Impacting Mental Health: The company's culture of long working hours can take a toll on employees' mental health. Constantly working overtime can lead to burnout, increased stress levels, and decreased work-life balance. This can negatively affect employee well-being, productivity, and overall job satisfaction. 4. Poor Working Environment: A bad working environment can contribute to a negative workplace experience. Factors such as lack of teamwork, poor communication, office politics, or a toxic work culture can lead to a stressful and unpleasant work environment. This can diminish employee engagement, collaboration, and overall job satisfaction.

Viewing 286 - 288 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.