ServiceNow reviews

All double talk. Public non-specific praises diametrically opposite of actual labor abuses and unpaid overwork culture, coupled with lack of raises for 3rd year. What goes on internally is toxic and demoralizing, and should not be tolerated in any developed democracy. Kickoffs, quarterlies, all-hands, etc. amount to all pep rallies full of self-praise at corp level, fantastic financial stats both past and forecast, which on the front lines carrying the actual heavy load, find completely ironic, enduring perpetual excuses of lack of budget for staff, no bonuses/raises/stock grants after initial contract, coupled with unreasonably and disproportionately many duties without adequate time nor resources to perform them.

Engineering excellence is not only below expectation but terrible to certain extent, tech debt, poor documentation and code quality, slow, unreliable, hard to use internal tools, especially lab and code review tool, all lead to low productivity, and not many people really care, even slightest UI improvement request gets nowhere, servicenow is the only workplace I've experienced no one replies to your email even it's their own problem. untransparent and often biased performance review process, only manager have the say, and it depends on relationship you have with supervisor instead of contribution and impact you've made. title inflation - many so called Staff or higher level engineers basically doing nothing practical , the most unprofessional engineer is one I came across in Sn who still got promoted to distinguished engineer... a fair amount of SWE are internal transferred from different role without proper software engineering experience before at all, switching to Postgres won't solve all performance problems, design and code quality matters, one funny code example I encountered is a data structure is iterated four times to parse data from, where it only to be iterated once, expect all kinds of weird silly stuff, anything can happen here.