ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Mar 29, 2014

Good people -- great co-workers and supervisors.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company that will be the leader on CLOUD/SAAS (if it isn't already). Overall a great product. Some very talented hard-working people work there. Very process and detail oriented. Looks good on a resume. Well run from a shareholder standpoint. Good place for someone out of college to get their feet wet since this is the future of IT and the future is NOW as they say.

Cons

Growing pains. Too much focus on metrics and lots of micro-managing. The strict attention to detail and processes is a double-edged sword and also causes scaling problems in getting things done. Very easy to get caught up in minutiae. This can be a very soul-crushing place if you are a perfectionist. That being said; this is probably a better place than most companies out there.

1.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

For the first year and a half of my career with SN, it was great being an employee. It WAS an exciting, vibrant place to work.

Cons

After the IPO, the new CEO brought in all of his management and replaced hard-working employees that had a passion for the business. It was horribly stressful and disgusting how they treated legacy employees who helped build this business. One after the other we were let go with no acknowledgement to our contributions.

Viewing 5605 - 5607 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.