Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 775 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 448 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 402 reviews)); "good pay and chance to hit target" ((in 263 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 29 reviews)); "No diversity in the Amsterdam office." ((in 28 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

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4.1

81% would recommend to a friend

(5,668 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Mar 14, 2014

We are a team of drivers

Manager, staffing operations

Recommend

CEO approval

Business Outlook

Pros

A great culture of "drivers" who are invested in the success of this company Opporunity for growth Strong leadership Dog friendly office Free snacks & drinks Free lunch on Fridays Thursday happy hours

Cons

After over a year of being here, I cannot think of one "con".

5.0

Mar 14, 2014

There is nothing like working at ServiceNow.

Staffing

Recommend

CEO approval

Business Outlook

Pros

Your coworkers are the best. Honesty and Integrity are actual core values and not some words people throw around. It is a performance driven environment, but that is a good thing. If you do have an issue with anything - there is always someone you can bring it to. It is a truly positive life altering experience.

Cons

They make you take vacation. Which I guess isn't really a con, but sometimes you just want to be here as much as possible, helping and working and taking time off while rewarding, can make you feel guilty a bit because you want to be there for your team.

1.0

Mar 13, 2014

Good company if you don't care about a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are amazing and the benefits are quite good.

Cons

The US offices are pretty good by the sounds of it. Unfortunately the UK office lacks drive, people are encouraged to stay in the same job for as long as possible and instead of promoting people all managers are hired externally. Hard work and ambition are not recognised. It's a great place for people who are just looking for job security and a good salary, not so much for people who want to move ahead.

Viewing 5608 - 5610 of 5,668 Reviews

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