ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Stock price. This assumes you started 2-3 yrs ago AND got a nice allocation IC engineers who are all in the same miserable boat as you The infrastructure teams Some of the mid-level managers are great

Cons

Completely ruled by a small group of power-mad dictators who can have you executed on demand. If you are one of the select few they like, you can do no wrong. For the rest, its praying that you don't cross their radar. I imagine this is what it must have been like in Saddam's Iraq The dictators and their cronies think they are the best engineers in all areas. Its not uncommon for a design to change based on their *feelings* on how it should look. Their OPINION trumps all. I know a team who worked on an idea for 2 months only to have it shot down by a dictator in 2 minutes with "that is terrible idea" and no other explanation given As many reviews says, random firing are common and there is never a reason given. In fact, people only find out somebody is gone when they go to their desk and it's empty Turnover is terrible with entire teams quitting or getting fired all at once Long hours with no thought given to time zones or weekends

1.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Only good thing is RSU and facilities. Share prices has increased drastically over last couple of years.

Cons

1. India development center is support center of USA. 2. Technically incompetent managers from the USA are running this company. Do not join Virtual Agent team in India, people running the team has zero technical knowledge. 3. Bootlicking is the only way to get promotion. 4. Architecture is very old, noone uses outside company. 5. There is no clarity about career development plan and levels. You can find 4 years experienced lateral hire having higher level than 8 years experienced existing employee. 6. If you work there for more than 2 years you become unemployable.

Viewing 46 - 48 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.