Account Development Representative
Pros
The only pro that came out of working for ServiceNow is that it gave me a clear understanding of what I don’t want in a company.
Cons
The company is full of directors who only care about their own number and reputation. This comes at the expense of those who work under them. Beyond that quotas are decided based on botched numbers marketing gathers. There were multiple times where team managers have fought for a quota relief because the numbers were not attainable. Additionally the promotion track is not built out. It’s based off of a grade school popularity contest with little having to do with hitting targets/praise received. For example, those who of the same tenure and skill have not been offered the same opportunities. When there is a job open for promotion people are selected to interview instead of it being offered and shared with everyone. The worst thing about this company is the structural organization of the sales department. There are multiple roles that are unnecessary, specifically one that is filled by a big wig who essentially makes a ton by just building his own brand. Even if it means building his brand by helping other companies sales teams. In addition to this the Account Executives you work with lack respect for you as a colleague and even at a humane level. All they care about is the bonus they collect. Don’t get me wrong some care, but majority don’t. They also join in on the grade school popularity contest and pick favorites. Most people are miserable in this role, but only stay in hopes of making big money one day. Once they get there they’ll feed back into it all as an Account Executive. It’s a cycle and they do a good job of keeping it going. Also this company has so many big clients but they don’t care about them, they care about individual checks and the stock growth.