A terrible place to work with the worst upper management I have ever seen - Manager ServiceNow Employee Review

1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Stock price. This assumes you started 2-3 yrs ago AND got a nice allocation IC engineers who are all in the same miserable boat as you The infrastructure teams Some of the mid-level managers are great

Cons

Completely ruled by a small group of power-mad dictators who can have you executed on demand. If you are one of the select few they like, you can do no wrong. For the rest, its praying that you don't cross their radar. I imagine this is what it must have been like in Saddam's Iraq The dictators and their cronies think they are the best engineers in all areas. Its not uncommon for a design to change based on their *feelings* on how it should look. Their OPINION trumps all. I know a team who worked on an idea for 2 months only to have it shot down by a dictator in 2 minutes with "that is terrible idea" and no other explanation given As many reviews says, random firing are common and there is never a reason given. In fact, people only find out somebody is gone when they go to their desk and it's empty Turnover is terrible with entire teams quitting or getting fired all at once Long hours with no thought given to time zones or weekends

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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