Oct 13, 2015
Great place to eoek
Anonymous employee
Sephora reviews
3.7
65% would recommend to a friend
Guillaume Motte
81% approve of CEO
56% positive business outlook
Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).
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Reviews by job title
10K reviews
4.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook
Pros
This company invests a great deal in its people, especially when it comes to education. Because of this (and my passion for education/training), I have been able to attend district trainings for color/artistry, and I've been able to facilitate my own artistry trainings in my own store. I also like that Sephora is committed to being at the forefront of beauty technology; all of the iQ systems make your job much easier & make the client interaction more hands-on and unique. Sephora also is committed to curating collections of products that are unique, varied, and all-around incredible, so working at Sephora for me means I don't have to try and fit a square peg into a round hole when it comes to my client's needs. I'm not stuck with one brand and their line of products that may not be right for my client--I have infinitely many to choose from. It is important to understand that if you're looking to get hired at Sephora to work in the color world (read: become a makeup artist), you're more likely to get the position if you have previous experience in makeup artistry. When I say previous experience, I mean working for another beauty company, going to school for makeup artistry, or another comparable experience. YouTube does not a makeup artist make. In my district, you actually have to audition to be considered for color (a practice I hope the entire company will adopt), otherwise you're more likely to be hired on as a cashier. It IS possible to progress from cashier into a world after extensive Sephora-specific training, but patience is key here.
Cons
It's retail, so the usual cons apply: unstable hours, occasional rude clientele, no full benefits depending on your part-time distinction, etc. Some may see the uniform ("costume") as a downside, but honestly, it takes the guesswork out of what is "appropriate" to wear to work. Just make sure you keep it neat/clean & adhere to policy on shoes/hair and makeup/jewelry. If you're not into putting extra time and effort into your appearance EVERY DAY, this is not the job/field for you. Because this is a beauty company, it typically attracts many women as its employees. With a predominately female workplace comes the possibility for lots of gossip/drama. Keep this in mind when you consider work-life balance and how much of your outside-of-work life you share with your coworkers. While the company has no rules about fraternizing with your coworkers outside of work, do so at your own risk. It can come back to haunt you, especially if you get into management.
1.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook
Pros
Love a few of my co workers and gratis.
Cons
Sephora isn't all that it's hyped up to be, it is a retail job after all. The customers are nice some days, rude other days. There isn't a work life balance. They want you to work for them full time hours but in a part time position. They also ignore your availability. I'll be scheduled times where Im not available, they don't care about you at all. I literally worked all summer and didn't have a summer vacation besides living in sephora. Where other girls were able to work once a week, why? I have no clue. They also take cashiers for granted. Sephora doesn't understand that a majority of the clients pass through cash and ask questions. We barely get any training because we're just cashiers so most of the time our answers are "sorry I actually haven't tried that product." Or I know some girls who lie and hype things up "yeah I love that product, it's amazing!" The pay is also a let down. People think you get paid a fair amount because it's a makeup store, but nope. McDonald's/superstore/Walmart make better pay than us. It's hard to grow outside of cash, there are a few success stories but rarely. Lots of favouritism. Some girls are extremely competitive, and they'll suck up.
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