Sephora reviews

3.7

65% would recommend to a friend

(9,614 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, friendly co-workers, focus on work life balance, appealing work environment, free products, enjoyable events, lots of opportunities to learn.

Cons

Inconsistency in employee ratings and communications between departments and managers; below industry average compensation base pay; lacking in company wide processes and procedures; managers rewarded and promoted for micromanagement; you may be asked for feedback but you can't count on the way it will be handled or turned against you as an employee.

4.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Great talent, awesome people and best in class leadership

Cons

No work life balance! Compensation packages not competitive to rest of industry. No onsite perks such as cafe' or fitness classes or any other extra onsite perk for FSC employees...

2.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The discount, training, and gratis is nice.

Cons

Inconsistent hours and when it comes holiday time you're lucky if you get 12hrs a week. For some reason Sephora thinks that they should hire a bunch of seasonals. Which leaves no hours for any of what Sephora likes to call "core cast." Management is God awful. They trained managers to be like kindergarten teachers. You have to tell them where you're going any time you move. Even just to go to the bathroom real quick. They tell us "it's for your safety." Oh give me a break! It's just another way to micromanage us. It makes for a very annoying work environment.

Viewing 166 - 168 of 9,614 Reviews

Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.