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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,614 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Aug 10, 2015

      Great stepping stone; career options limited

      Lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of free product and training on the products there. Sales bonus can be nice. If you want to learn about skincare or makeup, this should be your go-to starter job. The values at Sephora are fantastic. When they DO live, it creates a great work environment, and the cast members that we hire are fantastic. It is a family atmosphere.

      Cons

      Lots of glass ceilings if you are an independent thinker and innovative. Management wants yes-people, not people who come up with their own solutions to problems. They claim to support innovation, diversity, and hard work, but from what I see, promotion only happens when you play the right politics, rather than from genuine hard work. Pay is terrible compared to other cosmetics companies. Basically, people start out here, work their way up a bit and get some basic skills under their belts and network, then they leave to work for brands as an AE or freelancer making nearly twice what they did at Sephora.

      1.0
      Jul 11, 2015

      A warm body, feigning to understand science.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have koolaid. They tell you you're so pretty (but only when you're as pretty as everyone else). They give you free stuff, so you don't feel bad that you can't afford to buy it. You wear a uniform, so you don't have to worry about buying clothes (which is good because you can't afford them). They train you how to do someone else's makeup because makeup should be ordered from a menu, like at McDonalds, and it should be consistent and predictable, like at McDonalds.

      Cons

      The health insurance doesn't cover the doctor's visit for when you get pink eye from using the testers. You can't get ahead in the company if you're not a Stepford wife (It's for the best, because you'll still be dependent on your husband. Thank god you're married).

      4.0
      Jun 11, 2015

      Product Consultant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the amazing people I work with and the extensive training you receive. It doesn't feel like a job when you get to do something you love.

      Cons

      Only Cons I have would be the amount of time it took to finally be hired in the system and the anticipation of waiting and wondering if everything is going to work out.

      Viewing 172 - 174 of 9,614 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.