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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,613 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      10K reviews
      1.0
      Jul 20, 2021

      Too much politics, not a place for career growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very good brand. You will have loads of recruiters looking for you on LinkedIn Location is centralised

      Cons

      This company has too much top management (top-heavy). A lot of top management planning, but too few people to “execute” their big plans. Many of us work overtime. The boss doesn’t care if you have a work-life balance or not. Working overtime and during weekends is very normal for all executives. The leaders pay a lot of attention to ideas.. big plans and dreams for the future. But don’t realize the hard work behind running the operations. Many a time, this management DO NOT EVEN KNOW THE JOB! Yet can be the best painters to paint a good picture to the leaders. The turnover rate in this company is extremely high.

      5.0
      Jun 3, 2021

      Career Development, Fun Coworkers, You Need to Be Solutions Oriented and Organized or This Job Isn't For You!

      Operations lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management really want you to thrive and so they have development conversations that help you understand what you need to do to get to where you want to go. I was lucky enough that I had such supportive leaders that invested in me, and colleagues that truly want to see us all succeed. If you have the positive and can-do attitude, with a strong set of problem solving skills, this job although stressful, was extremely rewarding. I felt valued and listened to and my team made it so worthwhile to work in retail.

      Cons

      Office politics, tend to be overworked, workload is larger than allocated time for completion

      5.0
      Apr 27, 2020

      Inclusive Community

      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora is a great company in that it strives to be a voice for those under-represented in our community. It aims to provide an inclusive culture and genuinely focuses on policies and programs that benefit the consumer. The corporate level of Sephora offers access to a lot of exclusive events and "in-communities" that promote diversity in the workplace. Sephora provides health, dental and vision benefits along with other "perks" that occur throughout the year. My team is especially hard-working and are always striving to push the envelope to improve company performance. Jean Andre is the best! Hilarious and honest.

      Cons

      Some of the departments/teams at the corporate level are undervalued compared to the rest of the corporate office. The majority of mid-level employees (hourly) are underpaid compared to the upper echelons in other departments. From what I've seen personally, the hourly employees are the ones putting in the most work to keep the company running but don't get afforded the luxury to participate in company "Summer Fridays" and other "perks" provided throughout the year. Similar entry-level positions in different areas of the company pay significantly better for the same or less amount of work. Sephora provides an annual continuing education program but there are limited spaces available. What spaces that are available are "sold out" within the same day. From within my own team, the opportunities for promotion and growth seem limited. I can't speak for other departments.

      Viewing 142 - 144 of 9,613 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.