Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

I received free products regularly

Cons

Customer base is rude Pay is poor Corporate is demanding and out of touch

1.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Free product but it's only for part-timers and full-timers, which they hardly hire anymore after the introduction of flex

Cons

Awful customers create a hostile work environment, management doesn't care about the well being of the team. There was never any hours despite our store making tens of thousands of dollars every month. No commission. I was averaging a sales per labor hour of $800 and never even got congratulated for it, let alone compensated.

1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

No meetings on friday and its a great place as a last career job.

Cons

Bad tech teams. Most of the tech folks are incompetent. Good folks leave quickly and bad stay. Too much politics. For everything you need approval. The leadership make most of the decisions, the rest of the folks just try to lobby against each other to keep their jobs and project. This leads to a very toxic work culture. The ones who are favored by leadership get all good projects, rest are just paper pusher. Most of the leaders have no relevant experience. They are there because they stayed (could not find job outside).

Viewing 139 - 141 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.