Sephora reviews

3.6

65% would recommend to a friend

(9,595 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Its a great workplace! I love how they educate all of us "Cast Members", it assures we know everything for the benefit of the Clients "Customers" . I love the way the business works, and how we have meetings, Classes. The way LV runs his company assures money coming in and a great business, It inspires me! Its a very positive work place, Always recognition of the cast members (Awards, marriage Proposals, Promotions, Hard Working..etc. .it's really neat! ..) It all gets recognized, and during daily meet ups, told to congratulate them! Its just great to be acknowledged when doing good.. not most companies do that. But the DIC "Managers" really are great. They help so much,..there's so much to learn from them, and hopefully I can make it to permanent cast and continue learning and working for them. There is so much room to grow within the company! Sorry Everyone I'm writing a lot.. Just love working for Sephora & so much to say!

Cons

You can not have any "Lazy" days of work. You cant go in wearing sweatpants and a T if you are having a rough day, like in most retail! haha But its okay because it just means that if you plan on going out after work you're already dressed, your makeup and hair is already done & its actually fun getting all pretty early in the morning and you go out and everyone around town is still half asleep lol. But at most that's probably the WORST thing about it, nothing else at all... besides seasonal hours kind of suck except thanksgiving hasn't really hit yet, so maybe Ill get more! Oh theres one thing that does kind of suck... if you were a frequent shopper from Sephora before you worked there.. you have to get your Sephora makeup scribed or you cant bring it in at all... Which sucks.. All my makeup is from there already.

1.0
Nov 8, 2018

Stay away - TOXIC!

Recommend
CEO approval
Business Outlook

Pros

free merch - that's it There are no other pros for the duration I worked, but for a few team members who were fun to learn and collaborate with.

Cons

1. pathetic leadership 2. toxic work culture 3. blatant powder nosing to get stuff done 4. total disregard by HR and leadership about escalated feedback re: some leaders and the toxic team culture they create 5. eons behind technology - shame to be around bay area 6. attrition rates are ridiculous 7. low work ethics 8. used reorg as a means to get more blatant personal benefits

5.0
Jun 10, 2016
Recommend
CEO approval
Business Outlook

Pros

I started working at Sephora when I was eighteen, as a part-time cashier. I was studying History and Secondary Education, and I wanted a non-committal position that I could do on weeknights. Over the years, though, my relationship with Sephora has solidified into a career. I love that I'm able to embrace my passion for education, artistry, leadership, and empowerment on a daily basis, and that I'm able to constantly develop myself and others. For those of you that like lists, here's a few of the benefits of working for Sephora: 1. Extensive training. Our cast members get 10-15 minutes of dedicated learning a day, in addition to brand trainings, summits, masterclasses, and a variety of other educational opportunities. 2. Honest feedback. We LOVE to celebrate our cast members when we see them do something amazing, and we're always challenging our team to push themselves by building on their strengths. We don't let it slide when we see an opportunity, but we don't berate our team, either; we're adamant about coaching in a way that makes all parties feel comfortable. 3. Opportunities for growth. We constantly check in with members of our team to determine what they want, where their path is going, and how to most effectively get them there. There's also numerous elevated positions in our stores, as well as a minimum of six leadership roles, so there's plenty of room to develop. 4. Constant innovation. We are a company that is changing, developing, shifting, and innovating constantly, and it's always a cool experience seeing what Sephora will do next! 5. Amazing atmosphere. My Sephora family is as close to my heart as my actual family, and I love that I get to work with inspiring, fearless men and women each and every day.

Cons

Although Sephora is generally amazing about granting their team work/life balance, there isn't as much support for full-time employees. I would LOVE to see Sephora institute a more progressive policy surrounding maternity leave, and possibly provide daycare assistance for their employees!

Viewing 7 - 9 of 9,595 Reviews

Glassdoor has 12,200 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.