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      Sephora

      Engaged Employer

      Sephora reviews

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      3.6

      65% would recommend to a friend

      (9,594 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.6 out of 5 stars, based on 9,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Apr 5, 2018

      DO NOT WORK AT CORPORATE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get gratis. Actually you USED to get gratis but now there's some scraps here and there. - I happen to like my team. The ones I engage with on the daily - Strong brand presence (for now) - The bonuses are nice

      Cons

      - BASE PAY IS TERRIBLE. So even though your bonus is nice, you're still undervalued compared to others in the Bay Area - Execs feign concern for your well being and happiness but they keep making terrible decisions (putting people in charge who should not be in charge, others don't bother showing up to meetings or keeps rescheduling/canceling) - Crappy stab you in the front culture: People try to steal projects from under you to get the glory; others are pulled in as "support" but leave you out of the loops on purpose; this is a Game of Thrones culture and it'd be apt to AVOID IT - Get ready for a mass exodus. Departments are bleeding as folks are leaving (more than usual during this time frame) - execs keep saying it's "normal post bonus attrition" so they don't have to deal with the real issues - POLITICAL. Extremely political. But we're talking multi-layer, multi-level political wars happening at the same time and sometimes even in the same meeting. How terrible.

      4.0
      Jan 23, 2011

      One of the best hourly/retail jobs you could have.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -There was a respect for life/work balance -The atmosphere is fun and creative -Decent makeup and skincare GRATIS! -Really cool co-workers; a decent mix of male and female. -Has an overnight stock team as well, so depending on your hiring contract you may be able to negotiate very flexible hours for your lifestyle -20% discount on all items, 40% discount for Sephora Collection products, 10% off extra during the holidays -the job may be retail and hourly but it's kind of glamorous to say you work there (as opposed to say, a fast food joint) -depending on the needs of the store, you might be asked to fill in different positions on a day-to-day basis besides your official title, so you get experience in all aspects of the store -don't have to open credit cards! -YOU DON'T WORK ON COMMISSION! -...but they still have a bonusing system! When the store profits, everyone gets a bonus in their paycheck! -Excellent training (that is, when management remembers to send you to Sephora University) -Occasional free lunches provided either by the store or by brand reps -I never had a problem scheduling time off, but that may be management-dependent -Not perfect communication but daily "touch-bases" were way better than at my previous jobs.

      Cons

      -Getting ready every day without rushing took me about an hour once I did my hair and full face makeup. Natural looks are not encouraged; you must be wearing visible color or the season's inspirational looks. -Typical retail butt kissing needed with managers to advance at all. Get ready to play the favorites game. -Customer service is stressed as the absolute priority. You are always "On Stage" so don't even think about letting that smile slip when a client treats you disrespectfully! -Employees cannot use gift cards with their discounts, so forget asking friends and family to get you one for Christmas! -Working here for a makeup/skincare addict is kind of like an alcoholic working at a liquor store. -Clients will judge you heavily based on your age/looks/condition of your skin and decide you couldn't possibly help them because you're not their race/old/young/have acne/don't have enough wrinkles/have too many wrinkles/etc. -if you are seasonal, be aware that in your contract they CAN LET YOU GO WITHOUT NOTICE.

      2.0
      Aug 29, 2018

      Unfortunate Future

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gratis, PTO, "values", discount, free uniform

      Cons

      Culture, upper management, payroll, bonus, atmosphere

      Viewing 4 - 6 of 9,594 Reviews
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      Glassdoor has 12,199 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.