Does Sears pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sears. This rating has been stable over the past 12 months.

How satisfied are employees working at Sears?

49% of Sears employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sears?

Sales Associate (1259) , Cashier (836) , Sales Associate/Cashier (259) , Consultative Sales Associate (196) , Manager (185) , Customer Service Representative (168) , Store Manager (149) , Sales Consultant (137) , Backroom Associate (113) , Sales (113) , Retail Sales Associate (110) , MCA (107) , Assistant Manager (99) , Assistant Store Manager (86) , Director (80)

What are the pros of working at Sears according to real employee reviews?

"There really are no pros for the company I did work with some really great people though." ((in 1065 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 468 reviews)); "The only two good things that I can think of are it's easy to get and flexible hours." ((in 448 reviews)); "Good work life balance and flexible" ((in 252 reviews)); "Flexible Schedule and very little else." ((in 226 reviews))

What are the cons of working at Sears according to real employee reviews?

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1198 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 994 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 499 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 318 reviews)); "Poor upper management treated associates poorly" ((in 290 reviews))

What are employees saying about Sears layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears layoffs and their outlook for job security at Sears in 2026.

Sears reviews

3.6

49% would recommend to a friend

(14,743 total reviews)

Edward S. Lampert

49% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

3.0

Compensation and benefits

Sears has an employee rating of 3.6 out of 5 stars, based on 14,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

1.0

Jul 30, 2013

A place you would think just opened for business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At one point in my tenure I worked for some good managers who have since moved on

Cons

Sears is an extremely disorganized organization. The majority of the competent leaders have moved on as I know many more are. The benefits are horrible and ridiculously expensive. When the company ceased their pensions and stopped giving merit increases about 5 years ago, all started going downhill.

2.0

Jul 26, 2013

Not your Parent's Sears anymore

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

Culture would be one of the only things that is a real plus in the organization. The Hoffmann Estates location is wonderful.

Cons

Poor Management, poor website content and technique. Managers are poorly placed and hired. Try to hang on to people with experience in the industry.

1.0

Jul 24, 2013

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Normal store working hours, time and a half on Sundays

Cons

Everything! The company is in total chaos. Absolutely no direction to store associates. Store managers are in panic mode. The company made a decision to try upgrade technology into the 21st century by implementing digital technology, ie I-Pads & :-)Phone, the problem is this technology DOES NOT WORK with existing software. This leads to longer check-in times for customers. The technology constantly goes offline in the middle of sales leading to customers being charged twice. I.T. support is awful, everything about this technology is awful and upper management blames the sales staff saying they are resistant to change leading to high turnover. Right now departments are so short staffed that departments have no coverage. Corporate blames store management for the turnover when they've just following the company line. I've been in retail over 10 years including 3 with Sears and I've never seen anything like this. DO NOT WORK FOR THIS COMPANY!!! I left the STAR rating blank because that's how bad it is.

Viewing 247 - 249 of 14,743 Reviews

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Jobs at Sears

Home Appliance Sales - Sears Grand

Las Vegas, NV

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Home Appliance Sales - Sears Arrowhead

Glendale, AZ

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Home Appliance Sales - Meadows Sears

Hiring Sales Reps. Training and Leads provided.

Sears

Sears reviews

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A place you would think just opened for business

Not your Parent's Sears anymore

Sales lead

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