Sears reviews

Other managers do not know how to handle you occasionally because you report to both the store and corporate teams. Lack of initial training, it took 3 months for me to understand the full scope of my duties and another 3 months for me to become proficient. Lack of communication between the store and corporate teams made for mixed messages and redone assignments. Job will get monotonous and there is very little room for advancement unless you are willing to take a massive cut in pay and work 15-20 hours more per week.

Entirely too much focus on badgering customers to buy in to a new members first culture. A few like the benefits of the shop your way program. Many others are not interested and may not return after the coached associates attempt to acquire email id's and credit applications. Then attempted new culture within the store is a nice idea however is very difficult to cascade onto $7.00 per hour, high turn over associates. This once great Co. Is in the fight of its life and sadly we remaining store leaders are faced with daily beat downs by DM's over daily metrics which will not be enough to make the stores profitable. Our competition is rich and have figured out to just treat customers in a friendly way, have quality goods at competitive prices and win. My Sears has moved into an existence of pushing daily manipulated service data which gives a false read on the current store reality.